Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
T
Floodlight cam and wild animals
Hi I have two floodlight cams and one of them always detects animals even though all cams are set to people only mode! Here is one example [https://ring.com/share/7e50bba8-481a-4d90-8dd8-df19746b02ee](https://ring.com/share/7e50bba8-481a-4d90-8dd8-df19746b02ee) The camera is one of the first ring floodlight cams and I’m wondering if maybe the earlier cams are more sensitive as my other cam is 2years newer and that doesn’t have any issues!
829 •
0 •
0 •
22-08-2020 11:00:38
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Marley_Ring
Hi @TeslaChris! Is there a difference in mounting height between the two? If both Floodlight Cameras have the same motion settings configured, the operation should certainly be the same. Keep in mind that the environment does change by mounting area, thus there may be an environmental factor at play here such as mounting height. As stated in our [People Only Mode help center article](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Alert-Notifications-with-People-Only-Mode), occasionally when in People Only Mode, light reflection, as from an outside window, can activate motion detection. If you're getting a lot of unwanted notifications look for reflective surfaces that may be shining light onto your device. This instance may be due to reflection of movement, or the lights being triggered and then reflecting back. Fine tuning this will be best done through trial and error. Perhaps try without people only enabled on this camera. I hope this helps! :)
0
24-08-2020 05:58:49
•