Ring Security Cameras
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9
E2EE unknown enrolled device
hardwired-security-cameras
Hello, How to disenrol unknown device? 
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20-02-2022 11:56:35
Responses (3)
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Would you please advise how to remove the unwanted device? I only authorised one device. The other iPhone was an unknown device that I wanted to remove but I don’t have any way to do so.
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22-02-2022 06:33:55
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- 9
Would you please advise how to remove the unwanted device? I only authorised one device. The other iPhone was an unknown device that I wanted to remove but I don’t have any way to do so.
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22-02-2022 06:33:55
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Tom_Ring
Hi @9375ca5f442308aeacb8c4978c512a. I've answered your question [here](https://community.ring.com/t/e2ee-enrolled-device-cannot-view-encrypted-live-view-video/117282/2).
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22-02-2022 06:19:46
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