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Ring Security Cameras

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K
Dirty lens
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My spotlight cam has a kaleidoscope effect when the sun is out and a shadow around the view other times, I’ve tried wiping the lens with a damp cloth and it didn’t work. Any suggestions ?

1085

0

2

15-02-2021 07:29:07

Responses (3)

  • C

    Hi @KLove65. Would you mind sharing a screenshot showing an example of what your Camera's view looks like? This way another neighbor or a member of our team can provide some helpful suggestions on ce we have a better idea of what you're seeing. :)

    0

    16-02-2021 08:01:17

      K

      ![image|690x447](upload://VV4FhSE9em9k2wJgfC344yJv9f.jpeg)

      0

      20-02-2021 07:47:51

  • K

    The camera is hardwired moving it is not an option. This just happened this Winter season it has been fine up until now, the sun has never left a glare prior to season but whatever is going on with the lens now is being effected by the sun.

    0

    23-02-2021 10:04:47

    • 7

      This is happening to me too. Have had the hardwired floodlight cam for 5 years & have always had clear images until recently (last week or so). Smudged & blurry image is both day/night and does not improve with Zeiss cleaning cloths. What can be done? Screenshot attached. ![image|690x318](upload://dPj7xds0oH2xGFtwMvipUNtNBrQ.jpeg)

      0

      17-01-2022 09:48:36

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