Ring Security Cameras

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Dashboard Not Refreshing Cam Image
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Hi There. It used to be that when I opened the Ring app and landed on my dashboard that all my cams would refresh (I have a Door Bell Pro and a Spotlight Cam). The images updated to that moment and then start counting the seconds since that refresh. For about a week now, only the doorbell pro image updates and the spotlight cam is from whenever the last manual update (from live view) was made by me. If I click on the image it goes to live view and shows the current view from the came, and then when I x -out and go back to the dashboard the image is updated on the dashboard for that cam. Why did this stope being automatic and only for the one cam. I did power down the cam in an attempt to reset it. Did nothing. Anyone else experiencing this?

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10-04-2021 10:02:29

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