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Ring Security Cameras

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S
Cracked Glass Spotlight Cam
cs-support
battery-security-cameras

My spotlight cam has developed cracks on the lens cover. The cam is mounted, has not been dropped or cleaned. I assume these cracks are caused by being outside in the sun and rain. See attached photo. ![image|375x500](upload://vTxpJ72vSPSWKNE6BaIIOXW0YfR.jpeg) Can I buy a replacement lens cover? Is this something I can replace?

1006

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0

15-11-2021 09:55:05

Responses (1)

  • C

    Hi @sbarter. Please reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can review the [warranty](https://ring.com/warranty) on your Spotlight Cam and determine if a replacement is needed for this cracked lens. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. Feel free to let us know what solution our support team provides for you. :)

    0

    15-11-2021 08:46:38

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