Responses (1)

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  Marley_Ring

  Sorry to hear about this @SilverHawk. When Color night vision is toggled on, it will allow for a brighter picture adjustment. Check out our [help center article](https://support.ring.com/hc/en-us/articles/360038559351-Understanding-Color-Night-Vision) for information on how this feature improves night vision. If you have this toggled on and the view is not adjusting as intended, please ensure the area is not too dark during night time hours. Feel free to remove and reinstall the Ring app on your mobile device if you feel like this setting is not initiating in the app. I hope this helps! :)

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  31-03-2020 07:22:29

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  Reply

  S

  SilverHawk

  I follow your direction and it did not work. Thank you, for your help.

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  01-04-2020 12:32:01

  M

  Marley_Ring

  Thanks for letting us know, @SilverHawk. Our [support team](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) is always happy to assist with more in-depth troubleshooting to get your concerns resolved.

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  01-04-2020 07:04:41