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Catastrophic failure Ring Stick Up Cam with PTZ
device-settings
troubleshooting

I have multiple stick up cam plug in, stick up cam indoor, doorbell and floodlight. I put PT base on 3 plug ins. Everything working fine for a year or so. All of a sudden 3 PT base plug in, doorbell and floodlight go offline. I started with plug in PT it would not connect. I took the power wire out of the PT base and plugged into the cam just for kicks and it would not connect. I deleted the camera and reinstalled with PT base plugged in to power and it would not install. I tried reinstalling the cam with power plugged into the cam only and it installed worked fine. I then plugged power into the PT base again and it disconnected. Plugged power back into the cam and it reconnected. I had to do this with all the PT cams. Then go and delete the doorbell and floodlight reinstall and all works fine now, but the PT base are trash I guess. By the way when removing power from the PT base and plugging back in the PT base did go through the initial rotation. Crazy!

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03-02-2024 12:55:29

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