Camera does not start up after inserting the battery after charging

Hi, charged the battery at the 20% power level and after reinserting the battery until it clicks the next morning the camera, the camera does not start up and no light is coming on. What shall I do? It is a Ring Stick Up Cam Battery (3rd Generation). Thanks for helping, Step PS I have Ring login and everything but I cannot log in with that into the ZEndesk help application.