English

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
B
User Solution
Cam "stopped receiving power" turn off erroneous alert?
hardwired-security-cameras
troubleshooting

Has this issue been fixed yet? I have read all the earlier posts that I could find. The ‘stopped receiving power’ alerts are irritating. How do I shut them off? It is obvious there is no technical basis for the alert. My WIRED (not battery) outdoor cam has no battery and is not on solar. Yet I am getting alerts that it ‘stopped receiving power’, but, it continues to work with no break in coverage. Impossible if there is no power. It also says that the cam is on solar (can’t change that setting), and that I should replace the non-existent battery. It is plugged into an outlet and all the wiring is Ring OEM. The outlet voltage checks to AC specs. The output going into the camera is at proper voltage. I know the alert is erroneous, so, how do I shut the alert off??

472

0

2

28-04-2024 04:15:39

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members