Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

E
bug with new recording length options?

My Spotlight Cam got the update with the new recording length option. The recording itself seems to be working but there's potentially a bug with the playback.I'm on Android, app version 3.29.1. The issue I'm having is that if I go to "Event History" to view the recording then I only get 42 seconds of playback. The video opens in the fullscreen, landscape orientation. The trackbar on the bottom actually says that the video is only 42 seconds. If instead I tap on the camera preview to go into the timeline view then I can actually see the full recording. There's one video that shows as 38 seconds, but most if not all the others stop at 42. The recordings themselves are all 60+ seconds long though.Actually, I also have a Floodlight Cam and noticed that all of the videos under Event History show up as being 1:05 – 1:07, which seems odd since they are supposedly 60 seconds.

1299

0

0

26-08-2020 07:18:26

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members