Ring Security Cameras
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J
Batteries Showing Red
troubleshooting
wireless-security-cameras
I just inserted two fully charged batteries in my spotlight cam. On the app both batteries show 12%. I have switched them from left to right and back, still showing 12%. I placed them back in the charger and they are showing fully charged, any suggestions?
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09-04-2022 04:29:26
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Caitlyn_Ring
Hi @JRod2. Try triggering a test event in the Ring App, such as pulling up the Live View or walking in front of the Spotlight Cam to cause a motion event. If the battery percentage still doesn't update, you can also walk the Spotlight Cam through a fresh setup in the Ring app using the steps under Set Up a Device. I hope this helps! :)
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11-04-2022 07:24:31
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