Backyard Battery Door is not closed..
I got an indication my battey in my spottlight camera was low so I changed it, When putting a fully charged battery in and CLOSING the door back rhw camera did not work. When I tried I pulled up the app I got message that Backyard battery door is not closed.
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22-05-2020 03:27:50
Responses (1)
- C
Hey neighbors! If you need to contact our support team regarding a replacement under your device's [warranty](https://shop.ring.com/pages/warranty), you can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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02-11-2020 11:42:14
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Newkidontheblock
I see that you have the same problem that I'm having if I send anything we were in fixing for free? Where do I have to call and warrantee it and then send it in?
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01-11-2020 11:39:25
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