Ring Security Cameras
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All my devices struggle to stay connected
I have three devices. They all started struggling to stay connected around the same time. I have since had my router replaced to see if that helps. I have Reset the cameras, changed the wifi channel, SSID, Passwords. Now I have one device 5 feet from the router / wifi and it still is super slow and disconnects. They used to work perfectly. Something has changed on the RING side of things and there seems to be no solutions anywhere. Any have a fix? I have ZERO Wifi issues with all the other devices in the house, just RING devices.
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07-03-2022 21:50:06
Responses (2)
- C
Hi neighbors! For Live View concerns, a good starting point is our [Community Post here](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249), which will offer some different troubleshooting tips and tricks to help you narrow down what may be causing your concern. With everyone's home, environment, and wifi being different, the cause of your concern may differ from another neighbor's, so it's always good to check all of the possible causes. We also have a [Help Center Article here](https://support.ring.com/hc/en-us/articles/214750126-Ring-App-is-Having-Trouble-Showing-Video-and-Not-Connecting-to-Your-Ring-Device) which contains information on troubleshooting Live View for your Ring devices as well. I hope this helps! :)
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08-03-2022 16:11:19
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3you didn't even come close to addressing the issues I listed.
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09-03-2022 15:02:58
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Clutha
My camera stopped at 1400, and my doorbell is not going into ‘live’ mode.Have tried for over 30 mins to reset camera on two WiFi sources, no joy.
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07-03-2022 22:27:50
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