Ring Security Cameras
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All Cams Offline
hardwired-security-cameras
hardwired-video-doorbell
troubleshooting
All of sudden, all of my 4 Ring cams are offline and cannot get back online. These are the worst security cams I ever had, and I would like to return them. Crap all over it. Every week something else with these crap cams.
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18-02-2023 04:31:21
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Caitlyn_Ring
Hi @user32765. Try following the steps [here](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Video-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network) to reconnect your Ring Cameras to your wifi network. If you're not able to get them reconnected, make sure your Ring Cameras are not too far from the router. We typically recommend a distance of about 25 feet or less for the best performance. You can also try fully resetting your Cameras by holding down the setup button for at least 20 seconds. After the reset is done, follow the steps under Set Up a Device to connect your Cameras to wifi. Once you get them set up, verify that the [signal strength](https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength) is strong. If these troubleshooting steps don't do the trick, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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21-02-2023 09:12:10
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