Ring Home Plan

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I
Want to resume premium features? learn how. X ...... How to remove?
app-settings
wireless-security-cameras

You replaced a Spotlight Battery Cam under my 'Standard' Plan warranty. Great, but that's where the 'great' ends. Ever since I have been hounded, and I mean hounded by annoying Orange Banners, first, my plan will end in 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1 Day(s) I already had a plan, but you insist in sending them, why? Now, you're going to tell me that it's because all new cameras come with a 'Free' one month Premium Plan, I didn't buy a new camera, I had one replaced.  It is not beyond the capacity of a technology company to have a lookup table that says, client X already has a plan, has had it for years, don't send these EXTREMELY ANNOYING INTRUSIVE BANNERS, he doesn't need one that is twice the price. Then when the two week countdown is over, you further insult us by asking us if we what to 'resume' a plan we never asked for our needed. Do you have any idea how utterly unprofessional this is, it comes across as desperate. The banner has an 'X' at the end, that needs to be monitored, and when a 'neighbour' clicks that, you stop, they've made their decision. At a very minimum, when you ask 'learn how' at least make it a link to something, nothing happens, I'm not even taken to the product you're trying to sell. Remember when I said this is utterly unprofessional, this is UTTERLY UNPROFESSIONAL. Please, when you respond, and you must respond, please don't start with the 'neighbour' drivel, I'm not your neighbor, I'm your very, very annoyed customer.

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23-12-2024 12:41:03

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