U
Upgrade Plan & Billing
troubleshooting
ring-protect-plans
Hi I have Ring Protect Basic Plans for my spotlight cam and my doorbell cam. I want to add my indoor cam to it too and have the Protect Plus plan. The problem is that only 5 days ago I was charged my monthly fees for my exisiting plans, and I don't want to subscribe to the Plus plan right now if it will charge me straight away. Will I get charged a pro rata or can someone provide any info? I'll attach a screenshot to show what it says. Cheers. 
261 •
0 •
0 •
20-09-2023 12:12:28
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @user59109. The Ring Protect Plus Plan will cover all of your cams and doorbells at one location. If you have a basic plan, upgrading should result in a pro-rated amount. For answers specific to your account information, I suggest reaching out to our support team directly. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
21-09-2023 04:45:17
•