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Transfer to new owner billing question
I prepaid for the year in January. We are selling the home and leaving the Ring doorbell installed since new home has one already. Will I be able to transfer the remaining time of my subscription to my new doorbell? Also, if I was moving somewhere that had a different doorbell ..would I be refunded for the rest of the year?
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01-05-2025 04:02:38
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Justin_Ring
Hi @user_afe4e6. You will not be able to transfer your plan to another device. You will need to cancel your plan and resubscribe to a new plan. Furthermore, you will receive a prorated refund for the time you have not used of your previous plan. https://ring.com/support/articles/0p7eu/Cancel-Ring-Subscription-Plan
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02-05-2025 05:08:55
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