Support via email about Smoke Listener/Smart Lock

Hi there,I just asked used the live chat to ask for email support. Apparently it doesn’t exist? The live chat also keeps closing itself (i’m using google chrome).Is this true that there’s really no email support? That seems insane. I don’t like getting support via chat or phone.I wanted to ask if Ring do fire alarm listening and/or smart locks in the UK? It seems these products exist(ed), perhaps in other countries? I’d love these features for my unit so i can monitor everything via ring rather than having different products from different companies for fire/front door/camera etc.Thanks!