R
Ring Video Retention is misleading
negative-feedback
cs-support
ring-protect-plans
Beware! I have come to learn that Ring's DEFAULT storage time is 60 days despite all their advertising on ALL their websites that storage is 180 days. You must go into account settings and change this for every camera. Warn everyone you know about this!
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01-02-2023 12:10:38
Responses (1)
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Caitlyn_Ring
Hi @robjeffdc. The Video Storage Time options range from 1 day up to 180 days, with various options in between. The default Video Storage Time will depend on the region you're located in, but it is 60 days for the US as outlined [here](https://support.ring.com/hc/en-us/articles/360047871752-Understanding-and-Adjusting-Your-Video-Storage-Time-). If you see anywhere on Ring.com where it specifically states that the default setting is 180 days, feel free to share that here so I can have my team take a look. :)
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01-02-2023 04:49:01
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