Responses (138)

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Tom_Ring

User Solution

Hi Neighbors. Since Ring launched its Protect Basic Plan, we have regularly found ways to enhance the plan to give our neighbors more value. As we continue to invest in the services we offer, we are updating our Protect Basic Plan pricing. Thank you for your feedback on this. I’ll be marking this post as a solution so other neighbors can easily find it.

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08-02-2024 16:39:38

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user76238

Total BS Tom…you do nothing but bite the hand that feeds you. There are better options out there now and you WILL be left behind by the masses due to greed and lack of empathy with customers. The basic functionality needs lots of work but instead you choose to add features that most don’t want or need, while robbing their pockets.It’s clear that what Ring wants us to do is buy more products and then opt for the protect plus plans…the thought process being that if you use five cameras and pay dounble the basic price, you’ll be happy and see it as ‘value for money’…because, put simply, they treat their customers as dumbasses…and anyone who renews, likely is. The rest of us need to send them the only message they understand! I’m out!!

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08-02-2024 18:22:48

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user76318

If that’s what you think a “solution is” maybe someone else from Ring should be communicating in here. How ignorant.

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08-02-2024 18:24:45

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Pootle

This is NOT a solution !

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08-02-2024 20:21:39

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Caitlyn_Ring

Hi @Alex69. There is no option to keep the current version of your Ring Protect Basic plan after July 1st, 2022. You can find more information on the additional features that will be available with your Ring Protect Basic plan after July 1st, 2022 in our Help Center Article [here](https://support.ring.com/hc/en-gb/articles/5885440680724).

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01-06-2022 16:40:46

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user13342

I’ve made up my mind and decided to cancel my Ring Protect Plan due to the price hike. After 4 years of subscribing, a 40% price increase is too much.

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01-06-2022 20:01:09

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user13386

Me to, I’m not willing to throw another 10er at cooperation greed 😡

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01-06-2022 23:23:30

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user13386
No there’s no way to do it, they just want to whack an extra £10 on for some more usleless add ons, pure greed
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01-06-2022 23:22:06
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WhoRU
Unbelievable. They’'re doing it again…£34.99 to £49.99 from 11 March 2024 renewals. What justification do they think they have…be double what it was just over 2 years ago. Going to definitely look at alternatives. Greedy barstewards🤬
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08-02-2024 16:30:37
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user76227
There is a price increase and then this extortionate increase I’ve just had an email about. What is the justification apart from greed. Looks like I’ll be looking for an alternative. I pay monthly £3.49 to £4.99!!??!!
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08-02-2024 16:33:18
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