Problems with purchasing paid plan

Hi there! I am trying to subscribe to a basic plan. I did this before and forgot to renew. When I was trying to renew it was not possible. I asked for help and someone at Ring tried to help me but did not succeed and set up a one month trial instead. Now I am trying to subscribe again, and when clicking on "Purchase" I get an error message: "Oops. Something went wrong here. Please try again." If you can manage, I hereby give you authorization to go into my account and click "Purchase" and do whatever necessary to put me on the paid basic plan again. I did not find an e-mail to contact Ring so hopefully someone there can read this. I tried chat but unable to meet someone there also. Best regards,