Ring Home Plan
Payment declined
I am trying to pay for a year subscription, it keeps saying card declined, I’ve tried multiple cards, confirmed the details, confirmed there is enough money there but it continues to say it is declined. I don’t know how else I can pay or how to fix this, I even tried calling through to customer service but they could only say that the card is declining.
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11-11-2024 07:25:40
Responses (2)
- U
I got a direct message on x.com, that a secondary authorisation is not able to pass by ring.com payment. whereas in India all credit card payments need OTP. However all facebook google use indian credit card without this secondary authorisation. Please upgrade, else we in India will not be able to use this product.
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12-11-2024 02:15:02
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THey there. We're sorry to hear that the payment processing system is giving y'all a hard time. Rest assured, I'll have my team look inot this issue. In the meantime, feel free to givie us a call so we can process your request. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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12-11-2024 04:38:49
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user_8f2ebf
I am also facing similar problem. I keep getting following message for all my valid cards. Opps: something went wrong please try again. And repeated retries with different browser, different credit card, different plan options do not succeed. PLease help.
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11-11-2024 07:53:22
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