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C
Horrible customer service
ring-website
alarm

Purchased Ring Alarm and multiple components. Discount code wasnt applied so I immediately tried to cancel but the link didn’t work. Four calls to customer service over 7 days with 45 minute wait each time and involving three different departments and I still don't have my return label for the alarm system (cannot be generated on line for alarm, just for sensors). Ridiculous. I was going to re-order but no thanks!

769

0

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21-08-2021 05:33:24

Responses (1)

  • D

    is it possible to speak to customer services

    0

    29-09-2021 11:46:39

      C

      Hi @delindeno. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)

      0

      29-09-2021 06:11:21

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