‎Enable modes require a paid plan

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otterear

Enable modes require a paid plan

modes

negative-feedback

cs-support

ring-protect-plans

We bought only Ring cameras and do our own monitoring. Today , 04/19/2023, I find that our modes are no longer on our dashboard. When I check into settings, the ENABLE MODES is grayed out. I had a too brief chat on chatline saying now i need to buy into a plan.... TRUTH? Again, we only have cameras, no alarm no door bells etc.... why should we have to pay into a plan? is there anyway around this without quiting ring al together.

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19-04-2023 10:46:52

Responses (4)

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Caitlyn_Ring
Hi @otterear. As of March 29th, 2023, changes were made to the Ring Alarm subscription for neighbors in the United States and Canada. Users will only a Ring Doorbell or Camera will need to subscribe to a Ring Protect plan in order to have access to Modes. If you have any feedback on these changes, you can add a comment to [this thread](https://community.ring.com/t/ring-alarm-subscription-changes/189243), which goes over the changes as well. Thank you.
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19-04-2023 11:06:51
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Caitlyn_Ring
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19-04-2023 11:06:53
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Caitlyn_Ring
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19-04-2023 11:07:03
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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19-05-2023 11:07:48
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