Hi @user23697. Make sure notification permissions for the Ring app are enabled in your phone's settings. We also have more notification troubleshooting tips in our Community post [here](https://community.ring.com/t/how-to-troubleshoot-ring-notifications-on-ios-and-android-devices/131556). After checking those notification troubleshooting tips, verify your [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) are set up the way you'd like them to be for your Ring Doorbell or Camera and try triggering a test event.
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20-09-2022 05:41:27
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Caitlyn_Ring
Hi @user23697. Make sure notification permissions for the Ring app are enabled in your phone's settings. We also have more notification troubleshooting tips in our Community post [here](https://community.ring.com/t/how-to-troubleshoot-ring-notifications-on-ios-and-android-devices/131556). After checking those notification troubleshooting tips, verify your [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) are set up the way you'd like them to be for your Ring Doorbell or Camera and try triggering a test event.
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20-09-2022 05:41:27
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