English

Ring Device Tips

Get or share tips about Ring devices, and learn all about features, products, and more.
U
Ring keeps logging me out on my computer
app-settings
troubleshooting
wireless-security-cameras

Ring keeps logging me out on my home computer - multiple times a day (even when I check the box to "Keep me logged in for up to 30 days")! Then I have to get a 2FA code every time. This is really annoying. No such issue on the Ring App on my iPhone. Any work arounds?

7

2

0

07-05-2025 09:16:12

Responses (1)

  • J

    Hi @user_621689. Try the following steps for your concern:    - Disable any active VPNs   - Verify your web browser is up-to-date.   - Try using a different web browser.    If you have tried these steps and are still having the same concern, give our support team a call for further assistance. https://ring.com/gb/en/support/contact-us/call?hasLangChanged=true

    0

    08-05-2025 10:32:47

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution