‎Using the app is causing my phone to restart

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E

emmswave

Accepted Solution

Using the app is causing my phone to restart

wireless-security-cameras

Recently when using the app, it is causing my phone to restart. Specifically when selecting live view. This happens on all the cameras (i have 4).Any suggestions? I will re install the app anywah.

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06-06-2024 19:12:12

Responses (2)

C

Caitlyn_Ring

Accepted Solution

Hi @emmswave. Just as @user83024 mentioned, you should uninstall the Ring app and download version 3.72.1 from the app store. This is a temporary workaround as our team works on getting the core issue resolved. Feel free to let me know if you have any other questions!

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10-06-2024 21:13:50

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user83024

check here : Phone constantly restarting when app is installed - #28 by user83024(they downgrade the version of ring on the store, this should resolved the issu, for me it’s working since 20mn)

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07-06-2024 11:45:59

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