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W
Rings last app update making alerts turned off
app-settings
troubleshooting
wireless-security-cameras
Is there an issue with the last Ring app update? It signed me out and made me change my password. After doing that the motion alert doesn't work anymore. When you click on the settings icon (gear) it brings up the slide bars. When you open it the motion alerts slide from off to on automatically. So technically its showing that it is off when the app is closed. I haven't received any alerts on my phone since. I double checked that the notifications are on for the Ring app on my phone. They are. Im only getting alerts through my Amazon Alexa.
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12-10-2023 08:44:42
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Tom_Ring
Hi @Wbauer. Can you share what type of phone you have and what version OS it has installed? Thank you.
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16-10-2023 03:30:25
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