Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
P
Ring doorbell smart response too long?
battery-video-doorbell
troubleshooting

I have a Ring Doorbell Battery and Ring Protect Plan. I set the Ring doorbell to answer after 20 seconds. After 20 seconds, it answered and then it started to record for 2 minutes. The BLUE light stayed on until after 2 minutes elapsed. From what I read, it's supposed to record only 60 seconds and 2 minutes is too long, as the doorbell won't ring during this time. Is there a way to reduce this time? Thanks.

105

0

0

02-12-2023 03:15:33

Responses (1)

  • T

    Hi @python5. You can find more information about Quick Replies [here](https://support.ring.com/hc/en-us/articles/360056808171-Setting-up-Quick-Replies-in-the-Ring-App-). I hope this is helpful.

    0

    05-12-2023 08:51:13

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members