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Ring app video freezes
app-settings
troubleshooting
Ring app on iOS live video freezes. Discovered when on same Wi-Fi as ring devices it happens. Turning off Cell data or switching to 3G from LTE fixes the issue. Turning off Wi-Fi fixes it as well. Can we get an app update to fix this issue so I don’t have to switch off cell data when on local Wi-Fi? It only does this with on our iPhones with Verizon service.
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18-11-2021 23:33:59
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user3011
Please read my issue again. Turning off cellular fixes the issue. Video works fine from web as well on same Wi-Fi. Ring- there are other threads dealing with this same issue with no resolution from your company. This issue needs to be acknowledged and resolved by Ring.
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04-12-2021 13:28:33
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