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A

arieldvo

Ring app 5.68 Bug - no Snapshot availble!
troubleshooting
ios
snapshot

Since uploading 5.68 Version, i cannot see any snapshot recorded. only live video and or event, but snapshot is not working at all. did anybody see such a behaviour? By the way, it is with all camera, ringsbell. so it seems as a bug in the app. thanks!

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20-01-2024 10:50:46

Responses (1)

  • T

    Tom_Ring

    Hi @arieldvo. It there a specific error that you are receiving? What type of phone are you using? Do you have an active Ring Protect Plan?

    0

    •

    22-01-2024 07:27:42

    •

      A

      arieldvo

      I use iphone and it was just stuck in a specific time. but, jet let you know after couple of days and after rebooting all system it went well, with the new version of the app.

      0

      •

      26-01-2024 12:43:48

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