I
No motion notifications within the Ring App
app-settings
troubleshooting
For the past 24 hours, our Ring App has not been notifying us with motions on either of our cameras (Doorbell, two Flood Lights). The app seems to be working properly but there have been no notifications for over 24 hours. Anyone else having the same issue? I have gone into the settings and tried resetting same, logged out and logged back in, and even restarted my iPhone.
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08-09-2022 08:07:16
Responses (1)
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Justin_Ring
Hi @Its_Jimmy. We have this Community [post](https://community.ring.com/t/how-to-troubleshoot-ring-notifications-on-ios-and-android-devices/131556) with useful troubleshooting steps to try when notifications are not working. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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09-09-2022 06:04:54
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