Ring App
Live View Time Incorrect
I've updated my physical address, tried what tips I could find, uninstalled and reinstalled the app. Live view time is showing the wrong time, from reading this was a bug that was fixed multiple times?  What else can I try or is this still a bug?
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25-12-2021 06:08:52
Responses (8)
- J
I am on the latest version of the app, when I view it online it doesn't show a time.
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31-12-2021 03:50:54
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- A
I'm having the same issue with my Android phone. Tried inputting whole address, uninstalling and reinstalling, nothing works. The reel however will show the correct time stamp upon playback. At the end of the reel where it shows "Live View" and the moment I click that, the time stamp is 8hr behind actual. How do I resolve this issue? It's really disappointing.
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10-03-2022 12:33:32
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- B
I have the same issue. Time on my app is 4 hours ahead of me. Would like it to sink up. Had an issue back in June and when I spoke to the ring folks I had to guide them to the event based on the 4 hour ahead time line for them to discuss the issue with me.
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25-07-2022 03:13:28
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- F
I'm having the same issue. Four hours wrong. Latest version. No VPN. Uninstalled and reinstalled. No time showing on Ring.com. Now what?
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01-09-2022 11:21:58
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Tom_Ring
Hi @jonimpson. What version of the Ring app do you have installed? I would ensure that you have the most recent version installed on your phone. Also, does this also appear to have the wrong time if you visit Ring.com?
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27-12-2021 04:59:44
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