Responses (2)

• J

  Justin_Ring

  Hello @user37247. Try the following steps to troubleshoot your concern: - Verify your Ring app and phone are up-to-date with the latest updates available. - Disable any active VPNs on your phone. - Go to your phone's settings and clear the Ring app's cache and data. You will have to enable notification permissions for the Ring app again and then re-enable Do Not Disturb override. - Verify you do not have any apps that would [conflict with Ring app](https://support.ring.com/hc/en-us/articles/115005889983-Android-Apps-that-Conflict-with-the-Ring-App). If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  24-02-2023 07:00:26

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• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  26-03-2023 07:00:55

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