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Ring Alarm

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Ring Alarm won’t recover from Cellular backup without manual intervention
troubleshooting
base-station

After losing internet connection when WiFi went down, Ring Alarm went to cellular backup. The next morning, it was still on cellular backup even though WiFi was back online. I tried 15 times to reconnect to WiFi, I tried 4 different SSIDs in my house. I confirmed I could connect with other devices and had max signal at 10 feet from the router. Ring Alarm failed to connect every time. To get Ring Alarm back online, I connected my Ring Alarm to my router via Ethernet cable. This worked fine and I could now control the Alarm and installed devices, but then When the router restarted the next night, Ring Alarm lost connection to internet and went to cellular backup again. When the router finished rebooting, Ring Alarm stayed on cellular backup even though Ethernet had restored. I tried a quick unplug and replug of the Ethernet cable with no success, so I unplugged Ethernet for 30 seconds and then the Ring Alarm reconnected to internet and I was again able to access it. Is there any way to make The network Restore after cellular backup reliable without having to physically unplug a cable every time?

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12-01-2020 01:27:49

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