Responses (2)

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Tom_Ring
Hi @user33393. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360031606811-Creating-a-Routine-with-Alexa-and-your-Ring-Device-) has more information on creating routines with your Amazon Alexa device. [Here](https://support.ring.com/hc/en-us/articles/360020893671-Arming-and-Disarming-Your-Ring-Devices-with-Alexa), you'll find information on Arming and Disarming with Alexa. I hope that this is helpful.
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17-01-2023 18:30:35
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user33393

Hi @Tom_Ring , Thanks for the articles. I already have set up the routine, but it's not being triggered when I set the alarm to away mode.Do you have any idea why? Am I missing something?Thanks!

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17-01-2023 23:08:37

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Tom_Ring

Hi @user33393. It looks like you've got everything configured properly here. It's possible that the action you are requesting in your routine is just not compatible. I suggest following up with the Alexa team, as I can't see anything out of the ordinary.

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18-01-2023 16:43:14