Return Policy is Very Poor

I learned today from customer service that in the event that my internet service goes down that the base station will automatically reset within fifteen minutes. After that time I must manually reset it. If I don't, my alarm service will only be active for 24 hours. This is unacceptable for a property that I am frequently away from for days or weeks at a time. The Ring return policy with full refund is only good for 30 days. Due to medical complications in my home I was not able to install and activate my system until 40 days after purchase. Ring tells me that I cannot receive a full refund even though my system has only been active for 9 days. INFERIOR RETURN POLICY. Does anyone have a suggestion?