Ring Alarm

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No entry delay for home mode contact sensors. What am I doing wrong?
contact-sensor
device-settings
alarm
troubleshooting

I searched the forum but didn't find the answer. Maybe describing the scenario I want is a better way to explain and troubleshoot. I want all of my cameras detecting motion and recording, 24 hours a day: They are. In Home Mode, I want to have a delay entry for all contact sensors but obviously not motion detectors. We are home during the day and have had homeless people checking doors in the neighborhood recently. I also want my kids to be able to come in during the day and use the PIN to disarm when they come in (and re-arm in Home Mode once they are in and settled). So either way - a homeless person or my kids come through the door, it triggers the system and gives them 30 seconds to disarm before the alarm system goes off. What is happening when I try and set entry delay in Home Mode is that the alarm immediately goes off the instant a door is openend. This is great for Away Mode but not so great for when you are home. I don't know what I am doing wrong in the settings but everytime a door is opened in Home Mode, there is no entry delay, just the alarm. What am I doing wrong? Surely I'm not the only person who wants a delayed entry when a door is opened, right? Please help!

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04-12-2020 02:38:30

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