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Missing Information regarding Lights on the Ring Alarm Pro
troubleshooting
ring-protect-plans
I've combed through the Ring page that describes what each light means. I don't see any description for when the Wifi light on the back of the unit is solid orange. Here is Rings page that describes the lights: https://support.ring.com/hc/en-us/articles/4404562374804-Ring-Alarm-Pro-Base-Station-LED-patterns-explained  This light is definitely amber/orange, not red
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26-11-2022 11:08:26
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Tom_Ring
Hi @liferips007. Have you checked the Base Station in the Ring app? The Device Health menu should be able to provide more insight. Typically, this means that your Base Station is on Cellular Backup or not connected to WiFi. I will make sure that the Help Center article page is updated to reflect this information.
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28-11-2022 04:11:36
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