Ring Alarm

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Fire Department Always Called and No Cancellation Allowed Because Carbon Monoxide Grouped with Smoke Now
troubleshooting
cs-support
professional-monitoring
smoke-co-listener

I don’t have CO detectors but only smoke detectors. Can the Ring Smoke/CO alarm listening device be configured for only smoke? The problem now is that Ring Monitoring appears to have changed their procedure so that if the Ring Smoke/CO alarm listener hears an alarm it automatically dispatches the local Fire Department because it assumes CO, and they can’t be recalled. Previously when I burned a piece of toast and I set off the alarm I got a call from Ring asking if they needed to call the Fire Department, but now they call to announce that the Fire Department is on the way,

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27-02-2023 11:25:12

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