Ring Alarm
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Distinguish if contact or motion sensor triggered alarm
motion-detector
contact-sensor
alarm
troubleshooting
Day 2 away on holiday and newly installed Ring Alarm is alarming and sends a message saying caused by Kitchen. Disarmed remotely ok. Question is how do I determine if it was caused by kitchen Door Contact or kitchen Motion Sensor when I return home to investigate? Both now showing clear and online with no issues. Sorry if asked before but I’m a newbie at this. Thanks
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16-04-2023 01:39:37
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Caitlyn_Ring
Hi @Mark69. You can check the Event History to see which Sensor caused the Alarm to be triggered. It was likely a false alert with the Motion Detector, so I'd suggest checking the Event History for that Sensor first. Additionally, you can also rename it to "Kitchen Motion" or something to that effect, if you want to very easily and quickly see what Sensor it is based on a push notification. I hope that helps! :)
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18-04-2023 07:31:18
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