Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.

A
Can’t change verbal password.
alarm

Hi, I’ve just got my ring alarm set up but I don’t remember choosing a verbal password and the app doesn’t give me the option to change the password either. I’ve tried the website and I don’t have the option there either. Anyone know how I can fix this? Thanks in advance

1525

0

1

07-10-2020 17:36:47

Responses (3)

  • T

    Hi @Annmarie67. Thank you for providing the screen shot! It looks like you are under Assisted Monitoring. Are you a UK neighbour? I ask because Assisted Monitoring is only available in the UK and does not have a Verbal Password like the Professional Monitoring that is available in the United States. I hope this helps clear things up!

    1

    07-10-2020 23:45:06

    • W

      @Tom_Ring .. so exactly what happens in UK then, is there any monitoring service ?do UK subscribers get any call from a monitoring service or does the alarm just send a text message or what, more info would really be helpful to UK subscribers

      0

      19-02-2021 10:56:13

        T

        Hi @whydoIbother. This Help Center article [here](https://support.ring.com/hc/en-gb/articles/360032116171-Understanding-Assisted-Monitoring) will explain how Assisted Monitoring works. Let me know if you have anymore questions.

        0

        19-02-2021 17:36:57

    • W

      Well something wrong somewhere then as reported in post Jan 16th that alarm was sounding for 13 minutes and never received a call https://community.ring.com/t/alarm-sounded-for-13-minutes-no-call-from-monitoring/31183

      0

      20-02-2021 13:03:49

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members