Responses (7)

U

user38461

Having same issue. None of these suggestions worked. No controls at top of app.

3

•

06-03-2023 13:03:29

•

Reply

C

Caitlyn_Ring

Hi @user38461. Make sure you have the [latest version of the Ring app](https://support.ring.com/hc/en-us/articles/4812209807124-Mobile-Device-Compatibility-and-the-Ring-App) installed, and disable any VPNs on your phone. Additionally, ensure you are on the correct Location in the Ring app. If you're

0

•

07-03-2023 23:13:41

U

user_6c7530

I am suddenly having this same issue. I have not able to control my devices. I know longer have the arm, disarm and home buttons on my phone app. I have to his snooze and take a guess how long to set it. I reinstalled my app and it did not correct the problem.

3

•

10-10-2024 16:00:58

•

Reply

U

user_8b29f3

I am also having the same issue on multiple devices

1

•

11-10-2024 12:43:55

U

user_abd67e

Same!! The controls have disappeared from our app too

1

•

12-10-2024 22:44:25

U

user_b3cd58

Same issue here. It is not convenient to have this armed at all times when we have constant movement around the house during the week.

0

•

14-10-2024 21:38:54

•

Reply

U

user_05e705

Just this morning I’m having this issue. I’ve tried everything but can’t get the buttons back

0

•

15-10-2024 11:57:26

U
user_0c483c
hello my arm away and disable buttons are missing from my dash board what do I do and I pay a subsription yearly can someone explainwhat do I do
0
•
17-10-2024 21:27:24
•
Reply
U
user_0c483c
having trouble arming my ring door cam from my phone arm Botton not there no more
1
•
17-10-2024 21:28:49
•
Reply