Key by Amazon
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user_2716e7
Accepted Solution
Setting up from another country
troubleshooting
Hi, I live in the US, and purchased a ring security camera in the UK. My sister set it up. But I can’t seem to log on to see it . Is it possible for me to log into see it. Even though it’s in the UK
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15-06-2024 01:56:18
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Tom_Ring
Hi @user_2716e7. If the device was purchased and being used in the UK, anyone with Shared User Access can use the device-from anywhere you have WiFi or cellular service on your phone! You can check out this Help Center article here for more information. If you have more questions, don't hesitate to ask.
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17-06-2024 07:51:00
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