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Recent Solutions

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user_5268a3

Accepted Solution

All past videos deleted, no warning send, and message sent "are you missing services yet". No way to restore videos I am told.

troubleshooting

We were shocked to learn that our past service videos had been intentionally deleted by Ring with no way to restore them. We use our Ring devices daily, and they had been quite effective, providing a feeling of safety and allowing us to track events. We were very happy customers. On 12/26 at 8 PM, o

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27-12-2024 11:27:28

user_50995d

Want to record my own welcome message

hardwired-video-doorbell

I have searched for ages but can't find out how to record my own welcome message for my doorbell camera. Can it be done

12

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1

22-12-2024 06:47:17

user_5bffce

Deleted history

app-settings

Can I find out when someone with access to my computer deleted my ring camera history

11

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21-12-2024 05:58:11

Recent Discussions

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user_9abf11

Safety concern

When posting a message on the ring community I understand that it has to be under the rules set for, but when it is for a safety concern why would it be prohibited? I posted a message last nigh regarding how the loud booms from fireworks are terrorizing the community pets and it was denied to be po

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02-01-2025 07:07:42

user_d85aa4

Posting guidelines

cs-support

I tried to post about a homeless person looking into car windows in my condo complex (a lot of recent break ins) was rejected but today a neighbor posted a question about if anyone worked in medical billing and if they would recommend that field was approved 😡 The rejection stated that my post was

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02-01-2025 06:15:46

user_778413