Ring Video Doorbell

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WIFI Signal Strength in Apps
hardwired-video-doorbell
connectivity
troubleshooting

Hello, Hope soneone can answer my question as I am not 100% sure what is going on. I recently switch my internet router to a mesh eero system with mediacom. I have two ring wired doorbells gen 2. The router sits on a table in appx the same distance to both doors that the rings are installed. The situation is one of my rings keeps showing low wifi signal in both the ring app and the eero app. Sometimes it is so low it shows zero bars colored in. My other ring is always in the green with the signal strength. The ring i am having the singnal strenth shows video and i am still getting alerts with no delays and the video looks good too. I have done all the trouble shooting that is suggested. I usually see this when i am away from home and not on a wifi connection on my cell phone. I also have done the reboot of this ring on my cell phone where i work not on wifi. Could the issue just be that i am not on a wifi network at work so what i am seeing is not accurate and in fact my ring does have a goo signal? I am just really frustrated as i dont know why it is showing a bad wifi signal in the apps but seems to be working correctly. Do i need to worry? Is there anything i can do to make it show a good connection? Please help.

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10-11-2023 06:37:24

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