What to do with the pro power kit when downgrading from Pro to basic doorbell

Question

I have a wired ring doorbell pro that recently stopped working, and the pro power kit is installed in my wired chime. If I’m downgrading the doorbell from a pro to a basic ring video doorbell, do I need to uninstall the ring pro power kit?

Caitlyn_Ring · Answer

Hi @user_dbb683. The Pro Power Kit is only intended for use with the Wired Doorbell Plus and the Wired Doorbell Pro. If you are not installing one of those Doorbells, remove the Pro Power Kit and follow the installation instructions for the specific model of Doorbell you're installing.

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What to do with the pro power kit when downgrading from Pro to basic doorbell

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