Ring Video Doorbell

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Video freezes during playback, sound continues
hardwired-video-doorbell

Hi all,Installed a Ring Pro on Saturday - it went well, live video works fine, can communicate well with somebody pressing the button (in tests anyway).Sunday we hosted a BBQ & the notifications worked well enought to know my guests were arriving while I was in the back yard.Monday morning I'm noticing playing back videos, intermittantly they'll "freeze". Theres still sound, the scrub bar moves, but the video locks & then jumps ahead.Signal strength is -75, firmware reports to be the latest. Doesn't seem to matter if I view videos from the iOS app, or using windows & the web page.What am I missing?Thanks!

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15-07-2019 16:07:58

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