Ring Video Doorbell
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Video doorbell won't reset
battery-video-doorbell
troubleshooting
The battery powered video doorbell is frozen up with a solid blue ring. Won't respond or allow a reset.
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03-10-2022 01:19:33
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Caitlyn_Ring
Hi @patricktumac. Try removing the battery for a few minutes and then reinserting the battery to perform a power cycle. After that, you can try resetting the Doorbell by holding down the setup button for at least 20 seconds. Let me know if that works and if you're able to complete a new setup in the Ring app by using the steps under Set Up a Device.
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03-10-2022 10:31:06
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