Ring Video Doorbell
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Video capture is filtered pinkish in daylight
My 3 month old Ring Doorbell Pro is acting up today. It is giving me the pink color in the captured video in daylight. Does anyone know why? This is so annoying
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11-03-2020 20:08:15
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Murray
Hi, maybe the IR filter is stuck. I couple of things to try:- try power cycling the PRO to see if it will reset the filter. - try a torch and shine it into the lens (not too close) at night to see if it will cause the IR filter to switch.- try toggling Colour Night vision off/on.- reset camera and install again.- contact support if none of these work :-)
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13-03-2020 10:34:57
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